Returns & Exchanges
At Dubia.com, we strive for complete customer satisfaction. If you are not entirely happy with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship the Package
Print the provided prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing